Charpter 1 Bussiness Letter Writing
Charpter 2 Establishing Bussiness Relations
Charpter 3 Inquiry & Reply
Charpter 4 Offer & Counter-offer
Charpter 5 Order & Ackonwledgement
Charpter 6 Terms of Payment
Charpter 7 Packing
Charpter 8 Shipment
Charpter 9 Ins**ance
Charpter 10 Claim & Settlement